What information we collect and why we collect it.
How we use that information and when we disclose it.
How to access and update your information.
The steps we take to protect the information we collect.
Your privacy matters to us, so please take the time to familiarize yourself with our policies, and if you have any questions please contact us. This policy is incorporated into and is subject to our Terms of Service
Information We Collect
Information you provide to us
We collect the following information from our customers and their employees who sign up for our Services:
Registration and Profile Information: We collect information about you when you create an account for our Services, which may include your name, address, email address, and password. If you are an resident of one of our customers, we may also receive your name and email address from your Property Manager.
Payment Information: We may ask you to provide payment card and/or financial account information when you pay for our Services or Amenify Rewards, or when you add payment card information to your account. Payment information is collected and processed by our service providers and not by us.
Communications: We receive information from you when you contact us or we communicate with you, including via email or social networks.
Information we collect from your use of our Services
Amenify Services Information: We collect information regarding which services and partnerships you claim and which Amenify Rewards you give or receive. We also collect any additional information provided when you give or receive a reward, including a description as to why you are receiving the Reward, and how you use the Rewards you receive. We also collect any feedback and ratings you provide about Amenify Services. We may also collect analytics information regarding Services redeemed from our Vendors.
Location: We will collect location information if you provide it to us or based on, for example, your device’s GPS coordinates, unless you configure your operating system settings to prevent this collection.
Device and Usage Information: We record certain information and store it in log files when you interact with our Services. This information may include device and browser information, internet protocol (IP) address, the web pages or sites that you visit just before or just after you use our Services, the pages or other content you view or interact with on our Services, the information you search for, and the dates and times that you visit our Services.
How We Use Information We Collect
We may use the information we collect for a variety of purposes, including to:
· Provide, operate, maintain, improve, personalize, and promote our Services;
· Develop new products, services, features, and functionality;
· Communicate to your Property Manager if you are using the Amenify platform
· Notify you when you visit a website or location that has a Service available for redemption;
· Process and complete transactions and send you related information, including confirmations and invoices;
· Communicate with you, including responding to your comments, questions, and requests; providing customer service and support; providing you with information about our Services, including technical notices, updates, security alerts, administrative messages, or advertising or marketing messages; and providing other news or information about us;
· Monitor and analyze trends, usage, and activities in connection with our Services; and
· Investigate and prevent fraudulent transactions, unauthorized access to our Services, and other illegal activities;
We may also use the information we collect for other purposes about which we notify you.
Information Sharing and Disclosures
We may share your information in the following ways:
Your consent: We will share your personal information with companies, organizations, or individuals outside of our company when we have your consent to do so.
Your Property Manager: We provide information regarding the number of Amenify Services redeemed to your Property Manager.
Vendors: When you redeem an Amenify Service, we may provide your information to our Vendors or service providers as necessary to facilitate the redemption. Our Services contains features or links to Web sites and services provided by our Vendors. Any information you provide on these sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through our Services. We are not responsible for the content or privacy and security practices and policies of these sites or services to which links or access are provided through our Services. We encourage you to learn about third parties’ privacy and security policies before providing them with information.
Service Providers and Others: We may share your information with our service providers and other third parties who perform services on our behalf, such as fulfillment, technology, analytics, and marketing services. We also provide your payment information to our service providers for payment processing and verification. Service providers such as analytics providers may collect information about your online activities over time and across different online services when you use our Services.
Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of our products and services, (d) to protect the property, rights, and safety of us, our customers or the public from harm or illegal activities, (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person, or (f) to investigate and defend ourselves against any third-party claims or allegations.
Business Transfers: We may share or transfer your information (including your personal information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you of such a change in ownership or transfer of assets by posting a notice on our Services.
The Choices You Have With Your Information
You may decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionality of our Services. You may update or correct your personal information at any time by accessing your profile settings page on the website or by contacting us. You can also contact us if you would like to close your account.
You may opt out of receiving promotional communications from us by using the unsubscribe link within each email. Even after you opt out from receiving promotional messages from us, you will continue to receive administrative and security messages from us regarding the Services.
We take reasonable measures to protect your personal information. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.
Our Services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.